You get a price estimate before requesting a ride. If the final price is a lot higher than expected, possible reasons may be:
- Traffic delays
- Driver's device had GPS/network issues
- You had stopovers during your trip
- Driver took a different route
- Final destination is further away from the original destination address
If you have further concerns regarding the final price, please contact our support team and we will assist you.
Note: Due to card preauthorization, an extra cost may appear to have been charged to your account, but this is not an actual charge.