If you are experiencing any troubles when ordering or during a ride, please take a look at possible solutions.

  • Check Google Play for Android or App Store for iOS to see if you need to update the app
  • If needed, update your phone operating system
  • If the app is frozen, please exit the app and restart your phone
  • As a last resort, kindly reinstall the app if nothing else fixes the problem

If the issue persists, please contact our support team for a solution.